Help & Support

Frequently Asked Questions

Everyone at Because ALL Children Matter has been an international volunteer at some point. We understand the questions you may have about your upcoming trip.

Tap a question to see the answer.

Before You Apply

How far in advance should I apply?

You can apply as soon as you know which program you would like to join. You can also apply if you are not sure yet. We will help you figure out which program suits you best.

What happens after I apply?

You will be given access to all your program details and your travel plan booklet. Then we can start planning your volunteer experience together.

Do I need a Police Clearance Check to volunteer with BACM?

Yes. This is mandatory. You must submit a recent Enhanced Criminal Background Check. It can take time to arrive, so we recommend requesting it as soon as you start thinking about volunteering with us.

Do I need travel insurance to volunteer with BACM?

Yes. Travel insurance is mandatory for everyone volunteering with BACM.

Costs & Fees

Why do I have to pay to volunteer?

We know it can seem odd to pay when you want to give back. Your fees cover your accommodation, food, transportation and 24/7 in-country care. Think of it like booking a trip: we take the guesswork out of planning while you get to volunteer at the same time. See our costs.

How much of my fees does BACM keep?

None! We use your fees to pay your homestay to feed and care for you. They also cover your transportation and your placement.

Why are BACM’s fees so much lower than other volunteer companies?

Why not? Our goal is to have volunteers come to Kenya and make a difference. Our fees are low because we do NOT have any paid employees. All of your fees go towards your volunteer experience.

Can I extend my time in Kenya? What would it cost?

We would be very happy for you to stay with us longer. The cost depends on how much extra time you would like to add.

Travel & Health

Do I need a visa for Kenya?

Kenya no longer issues tourist visas. Instead, all international visitors (apart from East African Community citizens) must apply online for an Electronic Travel Authorisation (eTA) before travelling. There is a processing fee. Please apply only through the official website: etakenya.go.ke. Visitors can stay for up to 90 days. If you need longer, we can help.

Which city will I fly into?

You will fly into Nairobi, arriving at Jomo Kenyatta International Airport.

Will I be picked up at the airport?

Yes. One of our team members will be waiting at the airport for you when you arrive.

What vaccines do I need for Kenya?

You will need MMR and Yellow Fever (this can sometimes be hard to get, depending on supply where you live). You should also have TB and Typhoid, plus malaria tablets to take while in Kenya. Please check with your doctor or travel clinic well before you travel.

Is Kenya a safe country for solo travellers?

Yes. Kenya is a very safe country to travel to alone. Following the local culture and way of life will help you feel more comfortable. Every country has places to avoid and things not to do as a solo traveller. We make sure you know these when you arrive.

Life in Kenya

Where will I stay?

You will stay either in a volunteer house or in a homestay with a local Kenyan family.

What food will I be given?

You will eat traditional Kenyan foods such as rice, beans, ugali and chapati. There are also many amazing restaurants around Nairobi that you are welcome to try.

Is there clothing that is not suitable for Kenya?

Yes. While volunteering, your knees and shoulders should always be covered out of respect for the teachers, students and children you work with. Around the city you can wear what you are comfortable in. Keep in mind that women in Kenya dress conservatively, so shorts may attract extra attention.

Can I change my program while I am in Kenya?

If you are staying longer than 2 weeks, we will help you change your program. We think it is great to experience as many different programs as possible while you are here.

Can I sponsor a child while I am in Kenya? Can I meet them?

If you would like to sponsor a child’s education, we will gladly match you with a child. We recommend meeting them to make sure it is a good match for you both.

Are there exciting things to do in my free time?

Yes! If it is your first time in Kenya, you have to go on safari. There is also great hiking if you love the outdoors. Take a look at our What to Expect guide for ideas. We are always happy to help you plan anything you would like to do.

Still have a question?

Our team is happy to help. Get in touch or start your application today.

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